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Practical information from public agencies
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The Directorate of Labour and Welfare

The Directorate of Labour and Welfare is under the authority of the Ministry of Labour. The directorate works on all of NAV’s policy areas, and runs nationwide support functions for NAV.

The Norwegian Labour and Welfare Service (NAV)

NAV aims to help more people find employment or other meaningful activity.
NAV also provides financial security to individuals through arrangements such as unemployment benefits, family allowances, cash benefits, sickness benefits and pensions.
 
Every municipality in Norway has a NAV office, and the largest cities have NAV offices in each city district. The NAV office is a collaboration between the state-run Labour and Welfare Service and the municipality’s social services.

At www.nav.no, you will find information about job vacancies and all NAV benefits and services. In addition, you will find application forms, an overview of rates and payment dates, and information about what kind of documentation to include when applying for NAV benefits.

You can also get information about NAV benefits and services from NAV’s automatic helpline on tel. 810 33 810.

Both www.nav.no and the automatic helpline provide information in English and Polish.

When you are applying for benefits from NAV, it is important that the information you provide is accurate. Incomplete or inaccurate information may result in you losing your entitlement to benefits, or NAV can demand that you pay back the money you have received. You also risk being reported to the police. NAV checks the benefit payments and works together with other government services to uncover wrongful payments and abuse of the system.

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Contact information

Service tel : 55 55 33 33

Internet: www.nav.no

E-mail : post@nav.no