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Practical information from public agencies
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The Norwegian Directorate of Immigration

The Norwegian immigration administration consists of several cooperating agencies. The Directorate of Immigration (UDI) is the central executive administrative agency in the area of immigration and refugees in Norway. The directorate is under the authority of the Ministry of Justice and the Police. The UDI’s task is, on the one hand, to facilitate legal and welcome immigration, including the protection of refugees, and on the other hand, to contribute to the prevention of illegal and unwelcome immigration. The UDI also plays a key role as the competent authority in the area of immigration and refugees, and contributes to the development of the Government’s immigration and refugee policies. Appeals against UDI decisions are processed by the Immigrations Appeals Board (UNE), which is a politically independent agency.

UDI’s main task is to process applications for residence and work permits in Norway. To be able to process individual cases in a good and efficient manner, UDI collaborates with the police and foreign service missions.

Contact with UDI:

At the Information Service for Applicants you will receive information about application procedures, case processing times and whether your case has been decided. If you send an e-mail to UDI, you will receive a reply within three working days.

UDI’s Service centre. Turn up in person and receive information about application procedures, case processing times and whether your case has been decided.

Employer Service. This is a service line for employers who have questions relating to applications for permits granted on the basis of employment.

Service centres for foreign workers.
The Police, the Directorate of Immi-gration, the Tax Administration and the Labour Inspection Authority have established joint service centres for foreign workers in Norway. The service centres provide guidance and swift processing of applications for residence and moving to Norway. The centres helps EU/EEA nationals, nationals of other countries who apply for a work permit as a skilled worker, and family members of these two groups. The service centres are a nationwide centre that users must attend in person.

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Contact information

Internet :


Telephone : 23 35 16 00
E-mail :


Visiting address : Hausmannsgate 21, 0182 Oslo
Opening hours are 09.00–14.30, and during the summer: (15 May–14 September) 09.00–14.00.


Telephone : 23 35 15 33
E-mail :  

Internet : 

Visiting addresses :
Oslo: Schweigaards gate 17
Stavanger : Lagårdsveien 46
Bergen: Nonnesetergaten 4
Kirkenes : Rådhussvingen 1
(the Police)
                   Pasvikveien 2 (the Tax administration)