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Practical information from public agencies
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Payment services

Using an online bank, the bank’s customers can pay their bills and transfer money to other accounts online. Alternatively, customers can choose to use giros sent by post or telegiros. Bills can also be paid in cash or via mobile phone. The advantage of paying via the internet or your mobile phone is that the services are normally available 24/7. It can be a good idea to enter into an agreement for electronic invoicing, meaning that the invoices are sent to and stored electronically in your online bank. The e-invoices is precompleted with the KID number, account number and amount, which makes it easy to pay. The customer must accept the payment and can make changes to the bill before it is paid.

It is also possible to enter into agreements with creditors and banks to pay bills by direct debit, which means that the amount is automatically debited from your account on the due date. This is common in connection with regular payments, such as electricity and telephone bills etc. The advantage is that the bill is paid on the due date so that you avoid reminder fees.

Direct debit and e-invoicing mean that the customer does not have to pay invoice charges.

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