In Norway, some roads are financed by road tolls. Rates and discounts vary from one toll road to the next.
How do you pay road toll?
If you have an AutoPASS contract and an AutoPASS tag in your vehicle, it is easy to pay road toll. You receive an AutoPASS tag when you enter into an agreement with a toll company. The AutoPASS contract means that you pay an amount in advance. You will also get a discount when you drive through toll plazas administrated by the company. The tag can be used at all toll plazas that have AutoPASS and you can drive through them without stopping.
If you do not have AutoPASS tag, you can pay in different ways depending on the toll plaza:
- Automatic toll plazas
Most toll plazas are automatic, which means that you do not have to stop - you just drive right through. A photo is taken of the licence plates and the owner of the car receives an invoice, without incurring additional charges. This also applies to foreign vehicles.
If you do not wish to receive an invoice, you can pay the fee at certain petrol stations within three working days after passing the toll plaza. Look for the sign marked 'KR-service'. You can also pay online for each time you pass.
- Passing through other toll plazas
Other toll plazas have both an AutoPASS lane and a lane for manual toll payment or payment to a coin machine. Do not drive through the AutoPASS lane without an AutoPASS contract. You risk incurring additional charges.
If you receive a bill that you do not agree with, you must first complain to the toll company. It is recommended that you do this in writing. If this does not help, you can appeal to the Norwegian Public Road Administration. Remember that you must pay the company's demand in the meantime, but you will get your money back if it turns out that you are in the right.
